| Below are some
of our most frequently asked questions. Click
in the Question to be directed to the answer.
How
long will it take to get my covers?
What
if they don’t fit?
Are
your seat covers machine washable?
What
is the best fabric for pets?
What
are Spill-Proof & Protective Cushion Liners?
Do
you make seat covers out of neoprene?
Do
I need to remove my original interior to put these
covers on?
Do
I need tools to install these covers?
Will
the seat cover material exactly match my original
interior?
Can
I put your covers over seats with side impact
airbags?
I
tried to order but the computer says may cart is
empty?
Q: How
long will it take to get my covers?
A: It generally take 4-5 working days to make up an
order and anywhere from 1-5 working days to ship
depending on where you are in North America.
Q: What
if they don’t fit?
A: We stand behind the fit of our seat covers 100%.
If there is a problem with the fit or installation
instructions on our website, you can call us and we
will walk you through the install. If there is still
a problem, we ask you send us a digital picture of
the problem and if we find it is a production error,
we send you a replacement part at no charge. If the
fitment problem cannot be fixed, we will issue you a
return authorization number (RGA) and instructions
on how to send them back. Once you have your RGA#
you must send them to us pre-paid and we will credit
your credit card for 100% of your purchase (a
digital picture of the problem must always be sent
before an RGA# is assigned).
Q: Are
your seat covers machine washable?
A: Yes, you can machine wash (use ¼ of regular
soap) & hang dry.
Q: What
is the best fabric for pets?
A: For pets, we recommend adding the EZ Install Dog
Cover Combo to your seat cover order. The Dog Covers
are made in Total Vinyl and can be attached to any
of our seat cover styles by custom Velcro tabs to be
removed and installed in seconds. The Dog Cover
Combo will work over any of our seat cover styles.
When you order the Dog Cover Combo, you can choose
the style of seat cover that is best to you - not
what’s best for your dog!
Q: What
are Spill-Proof & Protective Cushion Liners?
A: Cushion liners are an additional protective liner
sewn under your seat cover cushions as this is where
spills & wear happen most.
Spill-Proof Cushion Liners can be added to any set
of seat covers to provide the comfort of a
breathable fabric with the peace of mind of a second
water-proof layer to protect your cushions.
Protective Liners provide a buffer layer over your
original leather upholstery & are mandatory if
you are putting seat covers over a leather interior
(Spill-Proof liners can also be used here).
Q: Do
you make seat covers out of neoprene?
A: No. Due to fading, cleaning and durability
issues, we do not to use neoprene as a seat cover
material.
Q: Do I
need to remove my original interior to put these
covers on?
A: No. These are slip on seat coves are designed and
measured to fit over your existing upholstery.
Q: Do I
need tools to install these covers?
A: The only time you need a tool when installing our
covers is when you are covering rear seat side
bolsters. Here, all you will need a simple socket
set or wrench to remove the single bolt holding the
bolster to the car (see our instructions page for
details)
Q: Will
the seat cover material exactly match my original
interior?
A: No. All our covers (not including Realtree Camo)
are made from genuine automotive materials to
provide you with all the qualities you expect from
an OE fabric (durability and fade resistance etc.),
however, they will not be an exact match to your
original material.
Q: Can
I put your covers over seats with side impact
airbags?
A: Yes. If you indicate you have side impact airbags
in your seats, we will make accommodations down the
side of your backrest using a high tensile single
thread that will easily snap in the event of an
airbag deployment. Your covers will come with a
“side impact airbags” tag on each backrest that
must be placed over the airbag side of the seat.
Q: I
tried to order but the computer says may cart is
empty?
A: All you have to do is go to “your account” on
the side bar menu and then click on your
“Orders”. Then, click “pay now” and you can
apply your payment. The reason your cart was emptied
is that your order was confirmed and the payment
process was started, which empties your cart.
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